EU
US
CAWe ship worldwide. See below for information on delivery costs, returns and exchanges.
Delivery
UK Standard Delivery
Our UK Standard delivery service takes 3-5 working days to deliver.
*During sales period delivery can take up to 5-7 working days.
We provide you with a reference number for your parcel once your order has been dispatched. Please allow up to 24 hours for the tracking information to be updated.
Once a delivery has been attempted, if there is nobody present to sign for the parcel, the courier may leave your parcel in a safe place or leave a 'While You Were Out' card which will provide the relevant instructions on how you can retrieve your parcel.
This will either be a re delivery or collection from the nearest depot. If you are collecting your parcel, an appropriate form of ID is required.
UK Next Day Delivery
*UK Next day delivery is a next working day tracked service. This is providing your order is placed before 12 noon Monday to Thursday.
Any orders placed after 12 noon will be dispatched the next working day and delivered the following working day after.
Orders placed after 12 noon on a Friday will be dispatched the following Monday and delivered on Tuesday. Please note that this does not include Public Holidays so any orders placed during these times may be delayed.
For more information regarding this, please contact our head office via phone or email. Once your order has been dispatched, we will provide you with the tracking details in order to keep you updated with your delivery.
Please note that we are unable to provide a specific am or pm service and our couriers can deliver anytime between 8am and 8pm.
On the day of delivery the courier will send you an email or text message with the date and estimated time of delivery. They may also provide you an alternative delivery option should the specified date or time not be suitable.